Text Messaging Terms & Conditions

Mala Child & Family Institute (“Mala,” “we,” “us,” or “our”) offers clients and community members the option to receive updates, reminders, and announcements via text message (“SMS Service”). By opting in to our SMS Service, you agree to these Terms & Conditions.

1. How to Opt In

You may opt in to receive text messages by:

  • Completing our psychotherapy enrollment or waitlist forms and providing your mobile number.

  • Requesting to receive text updates during a phone call or in writing.

2. What to Expect

  • Messages may include waitlist updates, appointment availability, event announcements, wellness information, or other relevant updates related to our services.

  • Message frequency will vary based on your preferences and our availability updates.

3. Message & Data Rates

Message and data rates may apply from your mobile carrier. Mala is not responsible for these charges.

4. How to Opt Out

You may opt out at any time by replying STOP to any text message you receive from us. You will receive one final confirmation message to confirm your opt-out.

5. How to Get Help

If you need assistance with our SMS Service, reply HELP to any message or contact us at: admin@malafamily.org

6. Privacy

Your privacy is important to us. We will never sell, rent, or share your phone number with third parties for marketing purposes. For more information, see our Privacy Policy.

7. Eligibility

You must be 18 years or older, or have the consent of a parent or guardian, to receive our text messages.

8. Changes to These Terms

We may update these Terms & Conditions from time to time.

By providing your mobile number and opting in, you agree to these Terms & Conditions.