Kayla serves as the Billing Manager at Mala, bringing strong expertise in insurance processes, claims management, and revenue cycle coordination. She holds a Certificate in Medical Billing & Coding, which provides her with comprehensive knowledge of CPT, ICD-10, and HCPCS coding standards, insurance regulations, and compliance practices.

In her role, Kayla oversees claims submission, payment posting, denial management, and client billing inquiries, ensuring accuracy, transparency, and efficiency throughout the billing process. She is committed to supporting both providers and clients by maintaining organized systems and clear communication, helping to create a smooth and stress-free financial experience.